Privacy

  • GDPR: SITE NAVIGATION INFORMATION+

    INTRODUCTION

    Pursuant to art. 13 of Regulation (EU) 2016/679 (hereinafter "Regulation"), this information describes the methods of processing the personal data of users who consult the website www.caleffi.com).
    This information does not concern other sites, pages or online services accessible via hypertext links that may be published on the sites but referring to resources outside the domain.
    The processing of personal data will be based on principles of lawfulness, correctness and transparency, purpose limitation and storage, data minimization, accuracy, integrity and accountability, to protect the privacy and rights of the data subject.

    THE DATA CONTROLLER

    The Data Controller is Caleffi S.p.A. based in Strada Regionale 229 n. 25, 28010 - Fontaneto d'Agogna (NO).

    PURPOSE, LEGAL BASE AND CATEGORIES OF PERSONAL DATA

    The personal data indicated on this page are processed by the owner in order to facilitate contact with his own structure on the basis of the consent of the interested parties which appears following the voluntary navigation on the site and the legitimate interest of the owner himself to manage the site in a manner efficient and safe.

    Navigation data

    The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.
    These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this possibility, the data on web contacts do not currently persist for longer than the time necessary to achieve the aforementioned purposes.

    Data provided voluntarily by the user

    The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
    Specific information will be reported or displayed on the pages of the site set up for particular services on request.
    Apart from what is specified for navigation data, the user is free to provide personal data contained in the forms on the site or otherwise indicated for sending information material or other communications. In some modules, the information whose supply is essential to provide the requested service, and which information whose compilation is optional, can be highlighted.
    Failure to provide essential information will make it impossible to obtain what is requested.

    COOKIES
    For information on the use of cookies on this site, see the Cookie Policy.

    RECIPIENTS, DATA SHARING AND TRANSFER TO THIRD COUNTRIES
    The processing operations are implemented with forms and methods such as to guarantee the logical, physical security and confidentiality of your personal data, by the internal staff of Caleffi S.p.A. (Data Controller), also through the use of IT tools and platforms placed available from any Data Processors.

    RIGHTS OF THE INTERESTED PARTIES
    Pursuant to art. 13, paragraph 2, lett. b), c), d) of EU Reg. 2016/679, the subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or correction (articles 15, 16).
    Pursuant to art. 17, 18 and 19 of the aforementioned Regulation, one has the right to request cancellation, limitation of treatment, as well as to oppose in any case, for legitimate reasons, to their treatment.
    For information or to exercise the rights granted by the GDPR, contact the Caleffi Privacy Team at the email address: privacy@caleffi.com.

    RIGHT OF COMPLAINT
    Interested parties who believe that the processing of personal data referring to them, carried out through this site, is in violation of the provisions of the Regulation have the right to lodge a complaint with the Italian Authority, the Garante, as required by art. 77 of the Regulations or to take appropriate judicial offices (Article 79 of the Regulation).

  • GDPR: SPECS FOR THE NEWSLETTER SUBSCRIBERS+

    INTRODUCTION
    Pursuant to art. 13 of Regulation EU 2016/679 (GDPR) our company is constantly committed to processing personal data in accordance with the principles of lawfulness, fairness, transparency, purpose and storage limitation, data minimization, accuracy, integrity and confidentiality.

    THE DATA CONTROLLER
    The Data Controller is Caleffi SpA based in Strada Regionale 229 n. 25, 28010 - Fontaneto d'Agogna (NO).

    PURPOSE, LEGAL BASE AND CATEGORIES OF PERSONAL DATA
    The data is processed for the purpose of sending information, communications and material of a commercial, technical or promotional nature relating to our products, applications and services, including newsletters, sent using automated (e-mail, text message etc.) or other instruments (paper-based mail).
    The legal base for the processing of Personal Data for these purposes is consent to processing.
    The Data Controller will process Personal Data which may consist of identification such as name and surname, company name, postal address, e-mail address, home and/or mobile telephone number, an ID number, self-declared professional or business category.

    DATA SHARING AND THE TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES
    Personal Data may be shared for the purposes indicated in section 3 above, with persons authorised by us to process Personal Data for the activities strictly related to the sending of commercial information, newsletters, etc.
     
    RETENTION OF PERSONAL DATA
    Our company will continue to process the Personal Data provided until consent is withdrawn; you may exercise the right to withdraw consent by following the instructions or writing to the address given below.

    RIGHTS OF THE DATA SUBJECTS
    Pursuant to art. 13(2) lett. b), c), d) of Reg. EU 2016/679, you may contact the Data Controller to assert the following personal data processing rights:
    · right of access (art. 15);
    · right to rectification (art. 16);
    · right to erasure (art. 17);
    · right to restriction (art. 18);
    · right to data portability (art. 20);
    · right to object (art. 21);
    · right to lodge a complaint with a supervisory authority (art. 77);
    · right to withdraw consent, in the cases provided for in art. 6(1) lett. a) or art. 9(2) lett. a)

    For information or to exercise the rights granted by the GDPR, contact the Caleffi Privacy Team at the following e-mail address: privacy@caleffi.com.

  • GDPR: INFORMATION FOR GENERIC REQUESTS, BROCHURES AND TECHNICAL FILES DOWNLOAD FORMS+

    INFORMATION ON THE PROCESSING OF PERSONAL DATA Article 13 EU Regulation 2016/679

    Pursuant to art. 13 of EU Regulation 2016/679, you are provided with the following information on the processing of your data that will take place following the completion of this form and sending the request.
    Data Controller is Caleffi S.p.A. based in Strada Regionale 229 n. 25, 28010 - Fontaneto d'Agogna (NO)., who can be contacted by email: info@caleffi.com.
    The data you entered in the form will be used, following your consent to personal data processing, for the following purposes:
    - provide you with information about our products or answer questions
    - send you brochures;
    - send you technical files;
    - optionally, to send you newsletters.
    The indicated purposes will be prosecuted upon your optional manifestation of consent following the ways shown on the page of data collection.
    We remind you that the requested data are mandatory, because they are necessary to provide the requested services or respond to the requests made; therefore, in the absence, the request cannot be processed.
    The data you provide shall be brought to the notice of Data Controller’s operators involved in performing the services required or in website technical management (in cases where it is necessary only) and any other third parties involved in the performing of the same activities as Data Processors.
    Data will be retained until the required services are accomplished or upon your cancellation request, and, in case of organizational needs or regulatory obligations, they might be stored in specific archives only as long as is strictly necessary for the mentioned purposes.
    We remind you of the right to exercise the right to ask the Data Controller to access personal data, correct or delete them, limit the processing that concerns you and to oppose such processing, in addition to the right to data portability. (Article 15 et seq. EU Regulation 2016/679); you can exercise these rights by contacting the e-mail address privacy@caleffi.com.
    You can revoke your consent at any time by contacting the Data Controller at the e-mail address privacy@caleffi.com.
    We also remind you the faculty of contacting the Italian Privacy Authority, the Garante, in order to lodge a complaint (www.garanteprivacy.it).
    Further information about the data controller and processing ways following surfing on this website are available on the Privacy Policy page of the website.

  • GDPR: PARTICIPATION IN ONLINE TRAINING ACTIVITIES (WEBINAR)+

    Registration for online technical training projects requires the acquisition of the personal data requested in the registration form. These personal data are processed by the Data Controller Caleffi SpA, based in Strada Regionale 229 n. 25, 28010 - Fontaneto d'Agogna (NO), and precisely by its internal staff exclusively for the technical organization of online training and are not communicated to third parties. The processing takes place following the consent of the interested party which manifests itself through the voluntary compilation of the form. The data are kept for the duration of the management needs, which also include the conservation of the documentation relating to the activities carried out. Any proposals for additional services will be formulated with separate communications by e-mail, on the basis of any consent expressed by the interested parties. The online training activity is carried out using the "GotoWebinar" platform of LogMeIn Inc., which acts as an independent data controller. Consult the link "https://www.logmeininc.com/it/legal" for information on the processing of personal data by LogMeIn.

  • GDPR: INFORMATION NOTICE FOR CUSTOMERS AND SUPPLIERS+

    INTRODUCTION
    Pursuant to art. 13 of Regulation EU 2016/679 (GDPR), your personal data will be processed on the basis of the principles of lawfulness, fairness, transparency, purpose and storage limitation, data minimisation, accuracy, integrity and responsibility, protecting the confidentiality and rights of the data subjects.

    THE CONTROLLER
    The Personal Data Controller is Caleffi SpA.
     
    PURPOSE, LEGAL BASE AND CATEGORIES OF PERSONAL DATA
    Your personal data is processed for entry in the customer and supplier archives to manage precontractual (offers and quotations) and contractual (sales/purchase of products and services) matters as well as for internal operational and managerial needs, for accounting, tax, civil law purposes and similar requirements.
    Your data will be processed by specifically appointed staff, using paper or electronic methods.
    Your data must be provided in order to fulfil the obligations arising from the contractual relations.
    If you do not provide your data, we may not be able to perform all or part of the contract or proceed with our relations.
     
    DATA SHARING AND THE TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES
    The data processors to whom your (personal, accounting and tax) data may be disclosed are: employees working in the administrative and commercial departments of our company, external subjects who may perform tax, accounting or IT services on behalf of our company, as well as transporters, credit institutes to manage payments and collections, other subjects who have the right of access to your data pursuant to specific legal provisions or regulations, and any other subjects provided for by law.
    Your data will not be disclosed to other third parties or be processed outside of the EU.
     
    RETENTION OF PERSONAL DATA
    The data collected shall be duly stored for a maximum period of 10 years or other variable term according to the criteria of balancing the legitimate corporate interests (linked to tax checks, any special commercial correspondence, or specific disputes including disputes, defaulting payments, legal aspects, periodical purchases, statistical, productive or quality purposes).
     
    RIGHTS OF THE DATA SUBJECTS
    Pursuant to art. 13(2) lett. b), c), d) of Reg. EU 2016/679, you may contact the Controller in relation to any of the following rights relating to the processing of personal data:
    · right of access (art. 15);
    · right to rectification (art. 16);
    · right to erasure (art. 17);
    · right to restriction (art. 18);
    · right to data portability (art. 20);
    · right to object (art. 21);
    · right to lodge a complaint with a supervisory authority (art. 77);
    · right to withdraw consent, in the cases provided for in art. 6(1) lett. a) or art. 9(2) lett. a)
    For information or to exercise the rights granted under the GDPR, please contact the Caleffi Privacy Team using the following e-mail address: privacy@caleffi.com.

  • GDPR: USE OF THE MAILBOX AND COMPANY CONTACT DATA PROCESSING+

    Use of this mailbox

    Any information herein transmitted only concerns the person or the company named in the address and is deemed to be confidential. It is strictly forbidden to transmit, post, forward or otherwise use said information to anyone other than the recipient. If you have received this message by mistake, is only meant for sending and receiving messages pertaining business matters and any other use for personal purposes is forbidden and unauthorized. Therefore, any email sent and received will be handled as ordinary business messages and subject to the company's own rules, and may thus be read also by people other than the user named in the mailbox address.

    Information notice for processing of customers and suppliers data 

    Our company, data processor, informs you that your personal data (such as name, last name, email address, telephone or smartphone number, etc.) will be used by authorized people of his organization only to perform business activities. Therefore our company will use such data only for those purposes as long as it will be necessary for business reasons or until when established by applicable laws.